How to fix Kaspersky not able to process files?

Kaspersky antivirus is known among people for all the advancements that are associated with the workings of the software program also it is known for efficient protection of the computer and the devices from all the different types of malware, spyware, Trojans, and viral attacks.

But this is all the basic knowledge about the software program that is already known to people, here in the guide we will see solution for the problem of Kaspersky processing error; we will see how one can deal with the problem of Kaspersky not able to process a file that is what the topic demands.

In such a case the user will have to get the file checked, if the file seems legitimate and not harmful for the system in any way then the user should get that files added to the Kaspersky exceptions. Once those files will be added to the list of Kaspersky exceptions the processing error will be gone.

How to fix the 'Corrupted Database' error of Kaspersky?

In order to add any file as a Kaspersky exception the user should follow the given steps:

• The user should open the user interface on the software program
• In the user interface of the program at the bottom left corner, the user should click on “gear icon” in order to open the “settings menu”
• Next, the user should go to additional there should press “Threats and Exclusions”
• Then, under exclusions, the user should click on “ specify trusted applications”
• After that, next, the user should click on the “Add button”
• Then, the user should scroll down to Aspera.INC and should expand the folder
• After that, the user should choose Aspera Connect and further the user should click on “next”
• Further, the user should choose all the exclusions to connect, and to finish the user should click on “save”
• If in case connect does not work then, the user should get the system rebooted

If even after this whole process of adding files to Kaspersky exceptions, the users are no able to get through the error then as the last resort they should try uninstalling the software from the system and then installing it again.

In order to uninstall Kaspersky from the system the user should follow the steps given below:

• The user should open the control panel on the system
• Then should go to “programs and features”
• Next, from the list, the user should choose “Kaspersky” and after that should click “uninstall/Change”
• The user can also get the software removed from the system with the help of the removal tool; the user can download the Kaspersky removal tool from the official Kaspersky website.
• Now after the process of uninstalling the user should move to the process of getting the software program installed once again.

In order to install Kaspersky antivirus the user should follow the steps given below:

• The user should get the Kaspersky installer downloaded from the official website
• After that, the user should run the downloaded installer
• The user should then allow the wizard to search for the updated version of the application
• Next, the user should accept the license agreement and after that should click “continue”
• The user should then review the Kaspersky statement by clicking on it
• After that, the user should click on “install”
• The user should then wait for the installation to complete and also should get the settings applied by clicking on “apply”
• Next, the user should click “done”

If needed then for any further information, the user should get in touch with the team of trained and certified technicians at Kaspersky helpline number UK lines are open for the users all the time that is 24*7.